“Digital technology has long pursued the goal of eliminating friction, striving for seamlessness while trying to predict our behaviour […] We no longer buy the promise of a frictionless world. […] With movement comes friction. The more we move and act, the more friction we encounter. The more friction there is, the more we engage and care. Friction drives our engagement... Friction is an essential ingredient that makes up our humanness and sparks human connection.” Mauer and Wouters
People: Paper trail as a fossil. Feynman obliquity. Fun people. Exciting 2024 trends.
Tech: AirCanada’s bot invented a refund policy.. which needs to be honored. Asking better questions. WEF and tech (and quantum stuff). Kazakhstan smart city.
AI: and limits to jobs automation. and GenAI and the Future of Work (PDF). LLMs in wargame scenarios tend to escalate arms race dynamics (pdf).
Random: the Silk Dress Cryptogram. Ants geopols.
Strategy: Open vs proprietary AI systems (FR). OpenAI ‘Practices for Governing Agentic AI systems’ - an idea resonating with BGates’ recent note: agents. Data quality THE bottleneck for genAI, in 43% of orgs (FR).
Reminders: The US AI exec order (10^26 flops limit). Selecting AI on a cost efficient platform?
